Returns & Exchange Policy
Easy returns and exchanges within 7 days with flexible options
7-Day Return Policy
Our refund and returns policy lasts 7 days from your purchase date. If 7 days have passed since your purchase, we cannot offer you a full refund or exchange.
If you are not satisfied with your www.linensaree.com online purchase, you may return the goods within 7 working days of the original purchase date.
Quick Facts
Exchange Policy
Seamless product exchanges for size, color, or style preferences within our return window
Exchange Eligibility
Same or higher value product exchange allowed
Size, color, or design changes permitted
Subject to product availability
Must meet all return conditions
Exchange Fees & Charges
How Exchanges Work
Contact for Exchange
Call us at +91 92641-51111 to discuss exchange options and check product availability
Exchange Approval
We'll confirm the exchange eligibility and availability of your preferred replacement item
Send Original Item
Ship the original item back to us in perfect condition with all original packaging
Quality Verification
We inspect the returned item and process the exchange once quality standards are met
New Item Dispatch
Your replacement item is carefully packed and shipped to your address
Exchange Benefits
• No restocking fees for exchanges
• Priority processing for exchange orders
• Flexible payment options for price differences
• Same quality guarantee on exchanged items
Return Requirements
To be eligible for a return, your item must meet these conditions:
Item must be unused and in original condition
Must be in original packaging
Price tags and other tags must be intact
Receipt or proof of purchase required
Returned within 7 working days
Contact us before sending the item back
Choose Your Preferred Option
Flexible solutions for returns and exchanges - pick what works best for you
Store Voucher
Get equivalent amount as store credit for future purchases
Product Exchange
Exchange for another product of equivalent value
Bank Refund
Direct refund to your bank account or original payment method
Exchange vs Return Comparison
Choose the option that best suits your needs
Product Exchange
✓ Keep shopping with us
✓ No restocking fees
✓ Size/color/design changes
✓ Faster processing (7-10 days)
Full Return
✓ Complete refund options
✓ Store credit or bank refund
✓ No future purchase obligation
✓ Standard processing (15 days)
Return Process Steps
Our simple 5-step return process - complete within 15 days from notification
Contact Us
Call us at +91 92641-51111 (10 AM to 6 PM, Monday through Saturday) to initiate your return
Return Approval
We'll verify your order details and confirm eligibility within the 7-day return window
Package & Send
Pack the item in original condition with all tags and packaging intact
Quality Check
Once received, we'll inspect the item for original condition and completeness
Refund Processing
Choose your preferred refund method - voucher, product exchange, or bank refund
Processing Timeline
Returns & Refunds
• Quality check: 2-3 working days
• Refund processing: 7-10 working days
• Bank transfer: 3-5 additional days
• Total timeline: Up to 15 working days
Exchanges
• Quality check: 1-2 working days
• New item dispatch: 2-3 working days
• Delivery: 3-7 working days
• Total timeline: 7-10 working days
Important Information
Restocking Fee
Customers returning products not in their original condition may be subject to a restocking fee of up to 50% of the total amount of the original purchase price.
This policy helps maintain product quality and deters misuse. The vast majority of customers will never be affected by this fee.
Return Shipping
Return courier fees of ₹120 per product apply for all returns.
This covers the cost of secure packaging and courier services to ensure your return reaches us safely.
Shipping Information
Domestic Shipping (India)
• Prepaid Orders: Free shipping on orders ₹999+ (₹199 below ₹999)
• Cash on Delivery: ₹100 shipping charge (non-refundable)
• Delivery Time: 3-7 business days (standard)
• High Demand Items: 10-15 working days
• Courier Partners: Blue Dart, Delhivery
International Shipping
• Shipping charges apply based on order weight
• Customs duties and local taxes paid by customer
• Duty amount depends on destination country policies
• Note: Returns not available for international orders
Delivery Process
Understanding our delivery attempts and confirmation process
First Attempt
Initial delivery attempt. COD orders require customer confirmation before dispatch.
Second Attempt
If first attempt fails, second attempt made upon customer confirmation.
Final Attempt
Third attempt requires customer to bear extra shipping charges.
Order Cancellation Policy
• COD orders: Cancelled if no response within 3 days of first confirmation attempt
• Prepaid orders: If cancelled after dispatch, ₹150 shipping charges will be deducted from refund
• Delayed orders: We'll contact you if delivery is delayed beyond 2 weeks from estimated time
Need Help with Returns or Exchanges?
Contact us for questions about returns, exchanges, or refunds. Our team is here to help make the process smooth and hassle-free.
Available Monday through Saturday, 10 AM to 6 PM
Quick Tips
For Faster Service:
Have your order number ready when contacting us
Best Time to Call:
Weekday mornings (10 AM - 12 PM) for quicker response